CLIENT INFORMATION
Client Rights & Consumer Information
Hillhaven Hollow is committed to providing clients and consumers with clear access to important information about health records, professional licensing, and consumer rights.
REQUESTING YOUR HEALTH RECORDS
How to Request Your Records
Clients may request access to or copies of their health care records from Hillhaven Hollow. To request a copy of your records, please send your request by email to Miranda@hillhavenhollow.com or submit a written request by mail to:
Hillhaven Hollow
1174 CR 441
Stockdale, TX 78160
TEXAS BEHAVIORAL HEALTH EXECUTIVE COUNCIL
Licensing & Regulatory Information
The Texas Behavioral Health Executive Council (BHEC) oversees behavioral health licensing and regulation in Texas. For questions regarding professional licensing or disciplinary matters, contact:
Texas Behavioral Health Executive Council
1801 Congress Ave., Ste. 7.300
Austin, TX 78701
Phone: (512) 305-7700
Toll-Free: (800) 821-3205
CONSUMER COMPLAINTS
How to File a Consumer Complaint
Consumers may file a complaint with the Office of the Texas Attorney General - Consumer Protection Division.
Consumer Hotline: (800) 621-0508
Mailing Address:
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548